Solutions
21333, 24389 (CHEVY), 67919, 42269 (4CANY), and our own 68247 (OTAIR) are just a few examples of the short codes OTAir has powered messaging on. Vanity or random, short-term or long-term, shared or dedicated, OTAir will take care of all your short code needs. Read more...
Long codes are simply 10-digit phone numbers like we are all used to when texting family and friends. The access to such numbers by systems, such as OTAir's, for strictly SMS business communications is relatively new. Using a 10-digit long code versus a 5 or 6 digit short code offers a number of benefits...chief among those being significantly lower cost, greater messaging flexibility and faster speed to market. Read more...
John Wanamaker is known for stating "Half my advertising is wasted, I just don't know which half." If only all media was direct response enabled, that might just help in optimizing marketing dollars. Fortunately, text messaging is the ONLY form of interactive response mechanism that can be incorporated into any and all mediums. Read more...
Be honest...how many times have you almost made a purchase at a store only to put it back as you remembered having a coupon at home, at work or in the car? Use of paper coupons is not only environmentally unfriendly, but a problem for many consumers that results in loss sales. Put your coupons in your customers' pockets, not their mailboxes. Then they have it with them at all times, can easily redeem and, if you care to permit, might even share with their family and friends leading to even more sales. Read more...
We've heard it said that customer satisfaction means nothing...a satisfied customer will shop anywhere. It's a loyal customer that keeps coming back, ignoring the vain pleas of competitors to turn their back on your products and services. Loyalty programs come in a variety of flavors, yet text messaging can integrate with most any loyalty program to enhance the benefits to both vendor and customer. Read more...
90-95% of received text messages are read...over half within 15 mins! NO other medium approaches that scope of attention immediacy. The use of text for critical alerts best epitomizes our emphasis on reach, relevancy and response. Universities, enterprises, governments, churches, and non-profits can all benefit from rapid distribution of a highly focused message straight to the handsets of hundreds, thousands, even millions within seconds of initiation. Read more...
Mobile marketing may be what gets thought of first concerning business use of text messaging, but the reality is WAY more snippets of information are exchanged WITHIN an organization than externally distributed. Interact with employees, volunteers and constituents much more quickly, more broadly, and less expensively via text message. Read more...
The "in the cloud" subscriber and message management capabilities of the OTAir SaaS solution are quite extensive and powerful. Yet, we know there are times when our online platform needs to be more customized to your needs or you may host data and services in other systems or online apps and you just need a SMS messaging gateway. For these situations, we offer OTAir's Open Application Programming Interface (API). Read more...
Paging Patient Nevrsho to Dr. Examdo's office! Appointment reminders are an everyday chore for doctors, dentists, stylists, service garages and others. It is a costly chore too...but not reminding customers of appointments can be even more costly. Text message distribution of reminders...and even receipt of cancellations and confirmations...is the the prescription needed to fight this ill. Read more...
Do you REALLY want to know what your customers think about your product or service? Even better, how about finding out ASAP? Maybe, even before they have left your place of business or finished consuming your product? If they are not happy, you definitely want to do something quickly to resolve an issue or else they may never come back...and even worse, tell others not to do business with you too. You need quickie surveys delivered and answered by text message. Read more...
There is a lot that goes into an order apart from what was actually ordered! Confirmations, notifications, exceptions, inventory controls, fulfillment, shipping, pickup, delivery, staffing...on and on the list goes. Does your order fulfillment system handle ALL these communications, or are there messaging gaps that negatively impact efficiency and service? Read more...